Why Us?

Over 30 years experience

While Wilson Heat Pumps is fairly new as a brand name, we’ve been specifying and installing heat pumps for over 30 years under our sister company Wilson Heating & Plumbing.

The Complete Package

A Family Business

Excellent Reputation

Quality Workmanship

The Complete Package

We can help with every aspect of your project, from specifying a heat pump to installing and servicing / maintaining it. We want to make sure your experience is stress free and maximise the benefits you get from a modern, renewable energy source.

1. Tell us about your project

After you’ve given us a few details and we’ve confirmed the heat pump suited for your project, we’ll meet to discuss the options, usually on site (if appropriate).

2. Calculations & Quotation

We’ll perform a series of heat loss calculations for your property based on the information provided (may require SAP calculations / EPC certificate), then give you a detailed quotation along with projections for how much it’ll cost to run and how much you’ll save over 7 years.

3. Quote acceptance

Once you’ve formally accepted the quote we’ll schedule in the work as soon as possible.

4. Installation

We’ll fit your heat pump, test, commission and certify in accordance with MCS and hand over the heat pump.

5. RHI application

We’ll file the relevant paperwork, certify your project and offer assistance in order for you to apply for any eligible Renewable Heat Incentive payments, saving you the time and stress.

6. Ongoing servicing & maintenance

In order to maintain eligibility for the RHI and also to ensure ongoing obligations with manufacturers warranties, we can offer a maintenance contract or one off annual servicing to ensure your heat pump continues working optimally.

A family business with an excellent reputation

We are a business you can trust; we’ve worked in the industry for many years and have built up a great reputation. A lot of our work comes via recommendations from previous customers, which is no surprise considering how important customer service is to us.

Quality Workmanship Guaranteed

We’re members of RECC, NICEIC, MCS, Gas Safe ensuring we deliver projects to the highest possible standards. As a member of the Renewable Energy Consumer Code (RECC, membership number 00039696) we are held accountable for conducting business to the highest standards.

We’re required to have appropriate insurance to cover and to ensure all equipment is specified, installed and maintained correctly. We’re also MCS Certified, NIC EIC approved, Gas Safe registered and a member of both the Institute of Plumbing and the Renewable Energy Association (REA).

Serving the Midlands from our base in Telford, Shropshire

Being based in the heart of the UK means that we are more than capable to help a range of customers with their heat pump needs. Whether you’re based in Shropshire or on the outskirts of the Midlands, we are here to help.

Specialising in the design, supply and installation of renewable heating solutions, as well as commercial and domestic plumbing and heating, gas service and installation.